FAQ

FAQ


Is it safe to purchase on Brilliantco.com.au?

Rest assured that we provide a safe and reliable online shopping experience. Credit card and order data are encrypted and securely. We use Level 1 PCI compliant and uses 256-bit SSL certificates to keep order details secure. We will never disclose your personal information to any third parties, so you can rest assured that your information is safe with us.

Do you have a physical store?

We are an Online Exclusive store, with the aim to provide the best value to our customers. we receive, pack & ship directly from our fulfilment centre, which is not open for public. For all enquiries, please contact support@brilliantco.com.au and our team will be more than happy to assist.

What is your jewellery made of?

At Brilliant Co, we carry a wide range and selections of jewellery from Fine Jewellery of Solid Karat Carat Gold, .925 Sterling Silver with Genuine Diamonds and Gemstones all the way to Fine Fashion Jewellery using gold/rhodium/rose-gold plated base metal using top-quality Swarovski® Crystal stones or AAA Cubic Zirconia.